How it works

Enquire. Upload. Approve. We process. You receive.

A clear route from first message to delivery, with the cost agreed before work starts.

Desk to door

Most of the journey happens on your phone

You send scans, we check and quote, we submit or coordinate the work, and the result is delivered where permitted.

You send scans

Through the designated channel.

We check and quote

Missing items and costs explained.

We submit or coordinate

Digitally or through an authorised runner.

You receive

Courier or hand delivery where permitted.

Remote or in person

What we handle, what you attend, what the vehicle needs

Availability is confirmed for the specific office and transaction. A general permission letter may not satisfy every process.

Check a service

Will I need to attend?

Choose a service to see what is remote, what you do yourself and whether the vehicle is involved.

You can add it to your quote from the result.
Delivery

Courier options for documents and discs

Your quotation names the carrier, delivery address, recipient, tracking method and any delivery charge. Tell us your preference, or we recommend the most reliable low-cost option for your route and parcel.

Door to door

The Courier Guy

National courier for parcels and documents, delivered to an address.

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Branch network

PostNet

Send and collect parcels through a PostNet store near the recipient.

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Collection point

Pargo

The recipient collects from a participating pick-up point.

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Locker or point

PUDO

The recipient collects from a locker or collection point.

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Courier company

Aramex

Courier services with South African operations.

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Hand delivery

By our runner

Within confirmed service areas, with delivery evidence kept.

Request delivery

Rates and coverage differ by route, parcel size and service level, so the courier charge is shown on your quotation. Original documents are logged at collection and return, and we send you the tracking reference. Links open each carrier's own website.

Pricing

Costs are itemised before you approve

We do not publish fixed prices because every job depends on the authority, the service and the vehicle.

  • Official charges from the responsible authority
  • The ViaQ administration fee, shown on its own line
  • Approved specialist costs such as testing stations or workshops
  • Any collection or delivery charge
  • VAT stated according to our operating entity status

Ready when you are

Tell us what you need. We reply with a document checklist and an itemised quotation. You approve it before any work starts.